Descriptions
The Long Game: How to Be a Long-Term Thinker in a Short-Term World
As top business thinker and Duke University professor Dorie Clark explains, we all know intellectually that lasting success takes persistence and effort. And yet so much of the relentless pressure in our culture pushes us toward doing what's easy, what's guaranteed, or what looks glamorous in the moment. In The Long Game, she argues for a different path. It's about doing small things over time to achieve our goals—and being willing to keep at them, even when they seem pointless, boring, or hard.
Winning on Purpose: The Unbeatable Strategy of Loving Customers
Few management ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru Fred Reichheld, thousands of companies around the world have adopted it—and now, Reichheld has raised the bar yet again. In Winning on Purpose, he demonstrates that the primary purpose of a business should be to enrich the lives of its customers. Why? Because when customers feel this love, they come back for more and bring their friends—generating good profits.
Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries
A physicist and entrepreneur shows why teams, companies, or any group with a mission will suddenly change from embracing new ideas to rejecting them, just as flowing water will suddenly change into brittle ice. Mountains of print have been written about culture. Loonshots identifies the small shifts in structure that control this transition, the same way that temperature controls the change from water to ice.
Masters of Scale: Surprising Truths from the World's Most Successful Entrepreneurs
Behind the scenes in Silicon Valley, Reid Hoffman (founder of LinkedIn, investor at Greylock) is a sought-after adviser to heads of companies and heads of state. On each episode of his podcast, Masters of Scale, he sits down with a guest from an all-star list of visionary founders and leaders. And in this book, he draws on their most riveting, revealing stories—as well as his own experience as a founder and investor—to distill the secrets behind the most extraordinary success stories of our time.
Leading the Lean Enterprise Transformation, Second Edition
Rather than focus on Lean tools and principles, the new edition of this bestselling reference focuses on what may be the least understood and most critical aspect of a Lean transformation: the building of a Lean culture. In addition to new appendices with background information and insightful stories on Lean leadership and implementation, it includes new information on tactical organization practices, strategy deployment, and Lean culture.

Not to Scale: How the Small Becomes Large, the Large Becomes Unthinkable, and the Unthinkable Becomes Possible
Here in the digital age, we have a world of information at our fingertips. Yet the global effects of our daily choices (Paper or plastic? Own or lease? Shop local or buy online?) remain difficult for us to comprehend, and solutions to large-scale national and international issues feel inconceivable. But as Jamer Hunt explains, by taking massive problems and shrinking them down to size, we can use scale to effect positive change.
Brave New Work: Are You Ready to Reinvent Your Organization?
Aaron Dignan has found that nearly everyone, from Wall Street to Silicon Valley, points to the same frustrations: lack of trust, bottlenecks in decision-making, siloed functions and teams, meeting and email overload, tiresome budgeting, short-term thinking, and more. And in Brave New Work, he reveals his proven approach for eliminating red tape, dissolving bureaucracy, and doing the best work of your life.
Mindset: The New Psychology of Success
From the renowned Stanford psychologist who introduced the world to “growth mindset” comes this updated edition of the million-copy bestseller—featuring transformative insights into redefining success, building lifelong resilience, and supercharging self-improvement. She also expands the mindset concept beyond the individual, applying it to the cultures of groups and organizations. With the right mindset, you can motivate those you lead, teach, and love—to transform their lives and your own.
The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World
When change requires you to challenge people's familiar reality, it can be difficult, dangerous work. The Practice of Adaptive Leadership is a hands-on, practical guide containing stories, tools, diagrams, cases, and worksheets to help you develop your skills as an adaptive leader, able to take people outside their comfort zones and assess and address the toughest challenges.
Both/And Thinking: Embracing Creative Tensions to Solve Your Toughest Problems
Since our brains love to make either-or choices, we often choose one option over the other. We deal with the uncertainty by asserting certainty. But there's a better way. In Both/And Thinking, Wendy Smith and Marianne Lewis share practical advice and fascinating stories—including firsthand tales from IBM, LEGO, and Unilever, as well as from startups, nonprofits, and even an inn at one of the four corners of the world—to change the way you approach your most vexing problems.
Radical Inclusion: What the Post-9/11 World Should Have Taught Us About Leadership
A decorated military veteran and a UC Berkeley Teaching Fellow team up to examine today’s leadership landscape and describe the change it demands of leaders. They persuasively explain that today’s leaders are in competition for the trust and confidence of those they lead more than ever before. They assert that the nature of power is changing, and should not be measured by degree of control alone. They also offer principles for adaptation and bring them to life with examples from business, academia, government, and the military.
Good to Great: Why Some Companies Make the Leap and Others Don't
How can good, mediocre, or even bad companies achieve enduring greatness? Jim Collins and his research team identified a set of elite companies that made the leap to great results, and sustained those results for at least fifteen years. After sifting through mountains of data and thousands of pages of interviews, Collins and his crew discovered the key determinants of greatness. Their findings shed light on virtually every area of management strategy and practice.
Think Again: The Power of Knowing What You Don't Know
Intelligence is usually seen as the ability to think and learn, but in a rapidly changing world, there's another set of cognitive skills that might matter more: the ability to rethink and unlearn. In Think Again, organizational psychologist Adam Grant investigates how we can embrace the joy of being wrong, bring nuance to charged conversations, and build schools, workplaces, and communities of lifelong learners.
Farsighted: How We Make the Decisions That Matter the Most
The hardest choices are also the most consequential. So why do we know so little about how to get them right? Through compelling stories that reveal surprising insights, a science historian explains how we can most effectively approach the choices that can chart the course of a life, an organization, or a civilization. Farsighted will help you imagine your possible futures and appreciate the subtle intelligence of the choices that shaped our broader social history.
Making Numbers Count: The Art and Science of Communicating Numbers
​​Whether you’re interested in global problems like climate change, running a tech firm or a farm, or just explaining how many Cokes you’d have to drink if you burned calories like a hummingbird, this book will help math-lovers and math-haters alike translate the numbers that animate our world. Co-authored by Stanford professor Chip Heath and science journalist Karla Starr, Making Numbers Count helps us to bring more data, more naturally, into decisions in our schools, our workplaces, and our society.
You're About to Make a Terrible Mistake!: How Biases Distort Decision-Making—and What You Can Do to Fight Them
​​Strategy professor and management consultant Olivier Sibony draws on dozens of fascinating and engaging case studies to show how cognitive biases routinely lead all of us—including even the most renowned business titans—into nine common decision-making traps. You're About to Make a Terrible Mistake! distills the latest developments in behavioral economics and cognitive psychology into actionable tools for making smart, effective decisions in business and beyond.
The Gold Standard: Giving Your Customers What They Didn’t Know They Wanted
Colin Cowie, one of the world’s most sought-after event planners, shares the hard-won and hard-nosed advice he has learned through entertaining and engaging stories and examples. He gives readers the indisputable blueprint for creating a customer-service culture that anyone can tailor to their own needs, whether you’re a shopkeeper, corporate marketing director, or budding event planner.

The Innovation Stack: Building an Unbeatable Business One Crazy Idea at a Time
In 2009, Jim McKelvey co-founded Square, a startup that would enable small merchants to accept credit card payments on their mobile phones. Around the same time, Amazon launched a similar product, marketed it aggressively, and undercut Square on price. For most ordinary startups, this would have spelled the end. Instead, less than a year later, Amazon was in retreat and soon discontinued its service. How did Square beat the most dangerous company on the planet? It was a strategy McKelvey calls the Innovation Stack.

Upstream: The Quest to Solve Problems Before They Happen
Duke University fellow Dan Heath delivers practical solutions for preventing problems rather than reacting to them. How many problems in our lives and in society are we tolerating simply because we’ve forgotten that we can fix them? Upstream probes the psychological forces that push us downstream, introducing us to the thinkers who have overcome these obstacles and scored massive victories by switching to an upstream mindset.
Quit: The Power of Knowing When to Walk Away
Business leaders, with millions of dollars down the drain, struggle to abandon a new app or product that just isn’t working. Governments, caught in a hopeless conflict, believe that the next tactic will finally be the one that wins the war. And in our own lives, we persist in relationships or careers that no longer serve us. Why? According to former pro poker player Annie Duke, in the face of tough decisions, we’re terrible quitters. And that is significantly holding us back.

Think Like a Rocket Scientist: Simple Strategies You Can Use to Make Giant Leaps in Work and Life
Today, thinking like a rocket scientist is a necessity. We all encounter complex and unfamiliar problems in our lives. Those who can tackle these problems—without clear guidelines and with the clock ticking—enjoy an extraordinary advantage. In this accessible and practical book, Ozan Varol reveals nine simple strategies from rocket science that you can use to make your own giant leaps in work and life—whether it's landing your dream job, accelerating your business, learning a new skill, or creating the next breakthrough product.
Excellence Now: Extreme Humanism
Tom Peters is a New York Times bestselling author and business speaker whose previous 18 books have been cornerstones of management lessons from business schools to boardrooms. With Excellence Now: Extreme Humanism, Tom sets an even higher bar, delivering the people-first wisdom, management skills, and leadership direction for how to move forward in a world turned upside down.
No Hard Feelings: The Secret Power of Embracing Emotions at Work
The modern workplace can be an emotional minefield, filled with confusing power structures and unwritten rules. We're expected to be authentic, but not too authentic. Professional, but not stiff. Friendly, but not an oversharer—easier said than done! Drawing on behavioral economics, psychology, and our own experiences at countless organizations, No Hard Feelings reveals how to bring your best self (and your whole self) to work every day.
Indistractable: How to Control Your Attention and Choose Your Life
Behavioral design expert Nir Eyal reveals the hidden psychology driving us to distraction. He describes why solving the problem is not as simple as swearing off our devices: abstinence is impractical, and often makes us want more. Eyal lays bare the secret of finally doing what you say you will do with a four-step, research-backed model. Overall, Indistractable reveals the key to getting the best out of technology, without letting it get the best of us.
Biased: Uncovering the Hidden Prejudice That Shapes What We See, Think, and Do
With a perspective that is at once scientific, investigative, and informed by personal experience, Dr. Jennifer Eberhardt offers us the language and courage we need to face one of the biggest and most troubling issues of our time. She exposes racial bias at all levels of society—in our neighborhoods, schools, workplaces, and criminal justice system. Yet she also offers us tools to address it. Eberhardt shows us how we can be vulnerable to bias but not doomed to live under its grip. Racial bias is a problem that we all have a role to play in solving.

Drive: The Surprising Truth About What Motivates Us
Most people believe that the best way to motivate is with rewards like money—the carrot-and-stick approach. But that's a mistake, says world-renowned business thinker Daniel Pink. In fact, he asserts that the secret to high performance and satisfaction—at work, at school, and at home—is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world.
Get It Done: Surprising Lessons from the Science of Motivation
A great deal of ink has been spilled on the subject of motivating and influencing others, but what happens when the person you most want to influence is you? With fascinating research from the field of motivation science and compelling stories of people who learned to motivate themselves, behavioral scientist Ayelet Fishbach illuminates invaluable strategies for pulling yourself in whatever direction you want to go—so you can achieve your goals while staying healthy, clear-headed, and happy.
Why CEOs Fail: The 11 Behaviors That Can Derail Your Climb to the Top—and How to Manage Them
Arrogance. Volatility. Excessive caution. Perfectionism. Aloofness. If any of those qualities sound like you or someone you work with, beware! In Why CEOs Fail, CDR International partners David L. Dotlich and Peter C. Cairo describe the most common characteristics of derailed top executives, and how you can avoid them.
Triggers: Creating Behavior That Lasts—Becoming the Person You Want to Be
Bestselling author and renowned executive coach Marshall Goldsmith examines the environmental and psychological triggers that can derail us at work and in life. Filled with revealing and illuminating stories from his work with some of the most successful chief executives and power brokers in the business world, Goldsmith offers a personal playbook on how to achieve change in our lives, make it stick, and become the person we want to be.
Unapologetically Ambitious: Take Risks, Break Barriers, and Create Success on Your Own Terms
Shellye Archambeau recounts how she overcame the challenges she faced as a young Black woman, wife, and mother, managing her personal and professional responsibilities while climbing the ranks at IBM and subsequently in her roles as CEO. Through the busts and booms of Silicon Valley in the early 2000s, this bold and inspiring book details the risks she took and the strategies she engaged to steer her family, her career, and her company MetricStream toward success.
What Got You Here Won't Get You There: How Successful People Become Even More Successful
You are doing well in your field, but there is something standing between you and the next level of achievement. That something, says world-renowned leadership coach Marshall Goldsmith, may be one of your own habits. It may be that the very characteristic that you believe got you where you are—like the drive to win at all costs—is what's holding you back. As this book explains, people often do well in spite of certain habits, rather than because of them—and need a “to stop” list rather than one listing what “to do.”
Never Stop Learning: Stay Relevant, Reinvent Yourself, and Thrive
Behavioral scientist and operations expert Bradley R. Staats describes the principles and practices that comprise dynamic learning, and outlines a framework to help you become more effective as a lifelong learner. Replete with the most recent research about how we learn as well as engaging stories that show how real learning happens, Never Stop Learning will become the operating manual for leaders, managers, and anyone who wants to keep thriving in the new world of work.
The Deadline Effect: How to Work Like It's the Last Minute―Before the Last Minute
Magazine editor Christopher set off to observe nine different organizations as they approached a high-pressure deadline. Along the way, he discovered that these teams didn’t just meet their big deadlines—they became more focused, productive, and creative in the process. The Deadline Effect explains how to use deadlines to our advantage, the dynamics of teams and customers, and techniques for using deadlines to make better, more effective decisions.
Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity
Radical Candor has been embraced around the world by leaders of every stripe at companies of all sizes. Now a cultural touchstone, the concept has come to be applied to a wide range of human relationships. It’s about caring personally and challenging directly, about soliciting criticism to improve your leadership and also providing guidance that helps others grow. It focuses on praise but doesn't shy away from criticism―to help you love your work and the people you work with.
Jerks at Work: Toxic Coworkers and What to Do About Them
From open floor plans and Zoom calls to Slack channels, the workplace has changed a lot over the years. But there’s one thing that never changes: you’ll always encounter jerks. Written by social psychologist Tessa West, Jerks at Work is the definitive guide to dealing with—and ultimately breaking free from—the overbearing bosses, irritating coworkers, and all-around difficult people who make work and life miserable.
You're Not Listening: What You're Missing and Why It Matters
In this always illuminating and often humorous deep dive, New York Times contributor Kate Murphy explains why we’re not listening, what it’s doing to us, and how we can reverse the trend. She makes accessible the psychology, neuroscience, and sociology of listening while also introducing us to some of the best listeners out there (including a CIA agent, focus group moderator, bartender, radio producer, and top furniture salesman).
Team Kata: Your Guide to Becoming a High-Performing Team
This book is a guide to building the habits, the “katas” of high-performing teams. The culture of organizations and society is embedded in the behavior of both groups and individuals. So to change the culture of an organization, you cannot simply focus on individual leaders or employees; you must address the norms of behavior, the habits of group decision-making and problem-solving at all levels of the organization.
Rule Makers, Rule Breakers: How Tight and Loose Cultures Wire Our World
In Rule Makers, Rule Breakers, celebrated cultural psychologist Michele Gelfand takes us on an epic journey through human cultures, offering a startling new view of the world and ourselves. With a mix of brilliantly conceived studies and surprising on-the-ground discoveries, she shows that much of the diversity in the way we think and act derives from a key difference—how tightly or loosely we adhere to social norms.
Smart Growth: How to Grow Your People to Grow Your Company
How do we grow? It turns out it happens in a predictable way, which means we can understand where we are in our growth and chart a way forward. In this compact, complete guide, Whitney Johnson dives more deeply than ever into the S Curve of Learning so that you can envision how growth happens and direct yourself and others in your organization to create a culture that fosters it.
The Startup Way: How Modern Companies Use Entrepreneurial Management to Transform Culture and Drive Long-Term Growth
Entrepreneur and bestselling author of The Lean Startup Eric Ries reveals how entrepreneurial principles can be used by businesses of all kinds, ranging from established companies to early-stage startups. These principles can be used to grow revenues, drive innovation, and evolve into truly modern organizations, ones poised to take advantage of the enormous opportunities of the 21st century.
The Culture Code: The Secrets of Highly Successful Groups  
Daniel Coyle goes inside some of the world’s most successful organizations—including the U.S. Navy’s SEAL Team Six, IDEO, and the San Antonio Spurs—and reveals what makes them tick. He demystifies the culture-building process by identifying three key skills that generate cohesion and cooperation, and explains how diverse groups learn to function with a single mind. Coyle offers specific strategies that trigger learning, spark collaboration, build trust, and drive positive change.
How to Change: The Science of Getting from Where You Are to Where You Want to Be
Drawing on the author’s original research as a Wharton behavioral scientist—and the work of her world-renowned scientific collaborators—How to Change shares strategic methods for identifying and overcoming common barriers to change, such as impulsivity, procrastination, and forgetfulness. Whether you're a manager, coach, or teacher aiming to help others change for the better or are struggling to kick-start change yourself, How to Change offers an invaluable, science-based blueprint for achieving your goals, once and for all.
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